Privacy Policy

Introduction

hi baj A trusted online betting and gaming platform in Bangladesh. We believe your personal information belongs to you, and keeping it safe is our highest responsibility. This Privacy Policy ("Policy") explains how hi baj how it collects, uses, stores, and protects your information.

hi bajBy using -'s website, mobile app, or any of its services, you agree to this Privacy Policyyou agree to. This policy is part of our Terms & Conditions should be read alongside.

What Information We Collect

hi baj may collect the following types of information:

We only collect information that is strictly necessary to deliver our services and maintain platform security. Collecting excessive or unnecessary data is hi bajgoes against our policy.

Purpose of Data Collection

hi baj Your information is used for the following purposes:

• Account Management: For registration, login, and account verification.
• Service Delivery: To deliver uninterrupted betting, gaming, and payment services.
• KYC & Security: For identity verification, fraud prevention, and anti-money laundering purposes.
• Customer Support: To address your complaints and resolve any issues.
• Personalized Experience: To show you games and offers tailored to your preferences.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Technology Development: To improve platform performance and usability.

hi baj Never sells your data to third parties for advertising purposes. Our marketing communications are only hi baj-'s own services and offers, and you may unsubscribe at any time.

Data Sharing Policy

hi baj Your personal data may be shared with third parties only in the following limited circumstances:

• Payment Processor: With authorized mobile banking partners to process deposits and withdrawals.
• KYC Service Provider: With trusted third-party verification services for identity verification.
• Law Enforcement: Where required by court order or government directive.
• Technology Infrastructure: With cloud hosting and server service providers, who are bound by strict confidentiality agreements.
• Fraud Prevention: With regulatory authorities for detecting money laundering or fraudulent activity.

Cookies & Tracking Technologies

hi baj uses cookies and similar technologies to enhance your browsing experience and monitor platform performance. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and delivering core services. Disabling these will prevent the platform from functioning correctly.
• Performance Cookies: Used to monitor page load times, detect errors, and track platform performance.
• Functionality Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To analyze user behavior and improve the platform.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause hi bajSome features of may not function properly.

Data Protection Measures

hi baj We follow the highest industry security standards to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data in storage is kept in encrypted form.
• Access Control: Only authorized personnel may access data on a need-to-know basis.
• Firewall & Monitoring: 24/7 system monitoring and intrusion detection are actively in place.
• Security Audit: Regular third-party security audits and vulnerability assessments.
• Two-Factor Authentication: Two-factor authentication available for account protection.

However, no online system is 100% secure. In the event of a security breach, hi baj Affected users will be notified immediately and the necessary steps will be taken.

Data Retention Period

hi baj Your data is retained in accordance with the following policies:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Even after account closure, data may be retained for a minimum of 5 years to meet legal and regulatory requirements.
• Transaction Records: Financial transaction data is typically retained for up to 7 years.
• Communication Logs: Customer support chats and emails are retained for up to 3 years.

Once the designated period has passed, hi baj securely deletes or anonymizes your data. You may request deletion of your account data; however, information subject to legal obligations may not be eligible for removal.

Your Rights

hi bajAs a user of, you have the following rights over your own data:

To exercise these rights, support@hibaj.imEmail us at -. hi baj will respond within 30 business days.

Children's Privacy

hi baj-'s services are intended exclusively for adults. We do not knowingly collect personal information from anyone under the age of 18. If a parent or legal guardian believes their child hi bajhas opened an account, please contact us immediately.

If such an account is identified, hi baj will immediately disable it and securely delete all associated data.

Policy Changes

hi baj This Privacy Policy may be updated from time to time. Users will be notified of significant changes via their registered email or through an in-platform notification.

Continuing to use the platform after any changes takes effect means you have accepted the updated policy. The "Last Updated" date at the top of the page always reflects the most current version.

Contact

This Privacy Policy If you have any questions, complaints, or requests regarding

• Email: privacy@hibaj.im
• General Support: support@hibaj.im
• Live Chat: Available on the platform 24/7

For more information, visit our FAQ Page and Terms & Conditions See. For responsible gaming support, visit Responsible Gaming Visit page.