Terms & Conditions

1 General Rules

hi baj An online betting and gaming platform built on trust, transparency, and security. This Terms & Conditions ("Terms and Conditions") hi baj and serves as a legal agreement between it and all its users. By accessing the platform, registering, or using any of its services, you are voluntarily agreeing to these terms.

These terms and conditions may be updated from time to time. Continued use of the platform after any changes will be considered acceptance of the new terms. We recommend checking this page regularly.

hi bajServices provided by hi baj are intended solely for individuals who are legally eligible to use them. It is the user's own responsibility to be aware of and comply with the applicable laws in their jurisdiction.

2 Account Registration & Eligibility

hi bajTo create an account on , you must meet the following requirements:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Users are solely responsible for keeping their account credentials secure.
• Accounts may not be transferred to or shared with any third party.

hi baj KYC (Know Your Customer) verification — such as a national ID, passport, or other documents — may be requested at any time. Withdrawals may be limited until verification is complete. This is done solely for your protection.

If any false information is provided, hi baj Reserves the right to close any account and forfeit any remaining balance.

3 Betting Rules & Conditions

hi bajPlease read and understand the following rules carefully before placing a bet on:

• Once confirmed, a bet cannot be changed or cancelled.
• All bets will be accepted subject to sufficient balance in the account.
• If a bet is not successfully registered due to a technical error, hi baj Not liable.
• Right to void bets placed at incorrect odds hi baj reserves.
• Odds may change during live betting due to network latency.
• If a match or event is cancelled, the stake is generally refunded.

For Sports Betting results, official announcements from national and international sports governing bodies are followed. In the event of any dispute, hi bajThe decision of 's operations team is final.

4 Payment & Withdrawal Policy

hi bajThe following rules apply to deposits and withdrawals on :

• Deposits can be made via approved mobile banking services including bKash, Nagad, and Rocket.
• Minimum deposit and withdrawal amounts are listed on the payment page.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals can only be made through the same method used for the original deposit.
• In the case of suspicious transactions, hi baj Reserves the right to request additional verification.

Deposits from third-party accounts are strictly prohibited. If such a transaction is detected, the account will be suspended immediately and the funds may not be refunded.

5 Bonus & Promotion Terms

hi bajThe following terms must be followed for all bonus and promotion offers on :

• Each bonus offer has its own wagering requirements, which are clearly stated on the offer page.
• The welcome bonus is available to newly registered members only and can be claimed once.
• Bonus balance cannot be withdrawn directly — a specified wagering amount must be completed first.
• Any attempt to claim bonuses using multiple accounts or a VPN will result in account termination.
• Bonuses are valid for use in approved games and betting categories only.
• hi baj Reserves the right to modify or cancel any bonus offer at any time.

For any dispute regarding bonuses, hi baj's bonus team's decision is final. If bonus abuse is suspected, the relevant withdrawal request may be held for review.

6 Prohibited Activities

The following activities hi bajis strictly prohibited on:

• Transactions involving money laundering or funds from illegal sources.
• Exploiting any vulnerability or technical flaw in the platform for personal gain.
• Placing bets using bots, automation software, or artificial intelligence.
• Operating multiple accounts under the same individual.
• Attempting to gain unauthorized access to another user's account.
• Operating an account using a false identity.
• Spreading false information with the intent to damage the platform's reputation.

If any of the above activities are detected, hi baj Reserves the right to permanently close the relevant account without notice and forfeit all balances. Legal action may also be taken if deemed necessary.

7 Account Suspension & Closure

hi baj The following circumstances may result in temporary or permanent suspension of any account:

• If any part of these terms and conditions is violated.
• If KYC verification fails or false information is provided.
• If evidence of suspicious or fraudulent activity is found.
• If an account remains inactive for an extended period.
• At the user's own request (self-exclusion).

Users may also close their own account at any time. Once all pending bets are settled, any available balance will be returned following the standard withdrawal process.

8 Limitation of Liability

hi baj Accepts no liability for the following:

• If a bet or transaction fails due to loss of internet connectivity.
• If a delay or error occurs due to a third-party service provider (such as a mobile banking provider).
• If account credentials are compromised due to the user's own negligence.
• If the service is temporarily unavailable due to unexpected technical issues.

hi baj We always strive to maintain maximum service uptime. However, the service may be temporarily disrupted due to maintenance or unforeseen circumstances. For any losses incurred during such periods, hi baj Not liable.

9 Right to Modify Terms

hi baj at any time on this Terms & Conditions Reserves the right to amend, revise, or update at any time. Users will be notified of significant changes via their registered email or a notification on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not agree to the updated terms, you will have the option to close your account and withdraw any available balance.

10 Contact & Support

This Terms & Conditions If you have any questions or disputes regarding hi bajContact 's customer service team at:

• Email: support@hibaj.im
• Live Chat: Available on the platform 24/7
• Language: Support is available in both Bangla and English

Our FAQ page Find answers to common questions. For responsible gaming support, Responsible Gaming View page.